The foundation of our customer relations, conducted by our Sales Representatives and Customer Relations Department, is built on honesty, trust, transparency, and clarity.
As we aim for long-term cooperation, we work with a customer-oriented approach, and suggestions and requests are carefully evaluated.
Once a product order is received, delivery is made as quickly as possible from stock.
In the Turkish market, out-of-stock color chart products are delivered within 2 business days, while requested special colors are dyed and delivered within 7 business days at the latest.
In addition to our standard lead times, special and expedited deliveries are also available.
We share the knowledge and experience gained from our production and research processes with industry stakeholders through training seminars and field applications organized by professionals in the field, supporting the flow of information.
Durak Tekstil is a family-owned company that operates in line with global corporate principles. Therefore, every new customer who joins our portfolio is considered a member of our family.
Contact
For Domestic Orders
Tel: +90 212 468 06 00
Email: siparis@durak.com.tr
For International Orders
Tel: +90 224 353 01 13
Email: sales@durak.com.tr