Customer Relations

Customer Relations

Honesty, Transparency and Clarity serve as basis for customer relations, carried out by our Sales Representatives and Customer Relations Department.
Since a long terms is aimed for our relations, by customer oriented working, the recommendations and demands are assessed scrupulously.
The delivery is carried out when the product is supplied from the inventories as soon as possible, after receiving the order.
In Turkish market: while the swatch card products, unavailable in the stock, are delivered within 2 business days; by dyeing the requested specific colors, they are delivered at latest within 7 business days. Other than our Standard Terms, specific and quick deliveries are also available.
It transfers the experiences and know-how, acquired under the scope of production and research processes, with accompany of the autorities; to the participants of the sectors to which service is provided, through the organized training seminars and site applications and it provides the info flow.
Durak Tekstil is a family-owned company, proceeding with global company rules of this century. Therefore, each customer, included to our customer portfolio, is assumed as a member of our family.

For Domestic Order

+90 212 468 06 00  +90 224 353 01 29 

You can contact from the phone numbers address. 

For Overseas Order

+90 212 468 06 00 

You can contact from the phone number e-mail address